The Westminster Difference

Continuous Improvement Meetings – Who wouldn’t find value in a morning huddle? Our functional teams gather every morning for a 30 minute discussion to collaboratively share and use the time to troubleshoot any new challenges. This synchronized meeting creates stronger teams who communicate effectively and implement improvements to the manufacturing process including preventive action measures.

Continuous Improvement Matrix – At Westminster, we believe everyone’s idea can contribute to a conversation that will ultimately result in a continuous improvement implementation.  Every teammate has the ability to add value and that’s why we encourage everyone to identify three challenges each week that can be improved or discussed during our morning huddles.

Metrics – Most successful businesses emphasize the importance of key performance indicators, but we drive more victories because we do as we say:  On Time, First Time, On Budget and Satisfied Customer Service. We measure success when these attributes are witnessed by our customers.

According to Google, Emotional Intelligence is the ability to maintain composure by embracing curiosity. It’s an expectation of the Westminster team to migrate away from judgment in order to seek understanding. This is instrumental in the success of the Westminster House. Without curiosity, one cannot improve, learn or be held accountable. We equip our employees with skills to always be hungry for curiosity and train Emotional Intelligence learning styles. As a team, we hold each other to a high standard of working judgement-free. At times it’s not only easy, but this is the core to the Westminster differentiator.